Lifetime Warranty

Comfort Guaranteed - limited lifetime warranty and 100% comfort guarantee

Limited Lifetime Parts Warranty

What happens when your contractor files a claim:

  • Your contractor calls 800-611-8312 to verify diagnosis with Arzel Support while on the jobsite
  • RMAs will be issued while on the call during office hours
  • Warranty parts shipped directly to contractors
  • To receive an RMA technicians must call while on site (no call no warranty)
  • Warranties returned to distributors without prior authorization may be denied or subject to 20% processing fee
  • All warranty claims must include the Panel serial number

*Panels, Control Boards, Motors, and Thermostats must be returned to Arzel Zoning.